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Please contact us with any questions you may have about our site, services, products, etc. You will receive a reply within 24 – 72 business hours.

You can reach us at following customer service

You can also search our FAQ for additional problems or questions.

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If you do not find the answer to your question, you are welcome to contact us, our customer service team 24 hours online answer

A :Yes, we offer customization service on these

A: Our factory production capacity is 50,000 PCS per month.

A : Normally MOQ 100pcs, but we also accept small sample order for quality clients.

A : Yes, we offer sample.

A : For sample order, 3-5 days. For bulk order, 15-35 days.

A : Our heating pad can work at least 2 years.

A : Professional product quality inspection team ensures order defective rate.Otherwise, we take full responsibility according to our wholesome after-sales support system

A : Payment terms vary among different countries. Generally, 30% T/ in advance, 70% balance before shipment.

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